This publication is aimed at public services going through programmes of change, whether externally imposed or internally generated. Drawing on practical experience from across the public services, the publication aims to:

• analyse the key change drivers in organisations
• describe ways of dealing with change through adopting an enabling project-based approach
• give techniques for planning and coping with change
• help build new organisations.

The publication was produced by KPMG Peat Marwick under the guidance of CIPFA’s Financial Management Panel.